Privacy Policy
Effective Date: June 20, 2025
At Willamette Wellness Center, your privacy is critically important to us. We are committed to protecting your personal information and ensuring transparency in how we collect, use, and safeguard your data. This policy outlines what information we collect, how we use it, and your rights regarding your data.
1. Who We Are
Willamette Wellness Center provides trauma-informed online mental health counseling services across Oregon and Washington. Our website address is: https://wwcpdx.com/
2. What Information We Collect
We may collect the following types of personal information:
- Contact details: Name, email address, phone number
- Health information: Only when voluntarily provided during therapy intake or communication
- Technical data: IP address, browser type, cookies, and usage data
- Communication data: Emails or messages you send via our contact form
We do not sell personal information to third parties.
3. HIPAA Compliance
All therapy sessions are conducted through HIPAA-compliant platforms, and any protected health information (PHI) you share with your therapist is handled according to the Health Insurance Portability and Accountability Act (HIPAA). We do not store or transmit PHI through the website.
4. Cookies and Website Analytics
Our website may use cookies to:
- Track anonymous website usage (Google Analytics)
- Improve website functionality
- Store form preferences
You may disable cookies in your browser settings. Analytics cookies do not collect personal health information.
5. Embedded Content from Other Sites
Pages on this site may include embedded content (e.g., videos or maps). These third-party websites may collect data about you, use cookies, and track your interaction with that content.
6. Data Sharing
We do not share your personal data except:
- With your consent
- To comply with legal obligations
- To provide services (e.g., through secure scheduling or video platforms)
7. How Long We Retain Your Data
- Contact form entries are stored for up to 6 months
- Analytics data is stored up to 26 months
- Therapy records and clinical information are retained per HIPAA guidelines, separate from this website
8. Your Data Rights (CCPA and U.S. Privacy Standards)
If you are a resident of the United States, you have the right to:
- Request access to your personal data
- Request deletion of your personal data (where applicable)
- Opt-out of any future data tracking
To request access or deletion, please contact us at:
📧 info@wwcpdx.com
9. How We Protect Your Data
- SSL encryption is used across the entire website
- HIPAA-compliant third-party services are used for all health-related interactions
- Access to any personal data is restricted to authorized staff only
10. Contact Information
For privacy-related questions or requests, please contact:
📧 info@wwcpdx.com
📞 503-404-3637